Refund policy

Thank you for your purchase and we hope you are enjoying every moment of your new items.

DUE TO PANDEMIC WE DO NOT ACCEPT ANY RETURNS OR REFUND ON ANY OF OUR PRODUCTS (PHYSICAL GOODS). ALL SALES ARE FINAL.

ITEMS PURCHASED ON SALE AND WITH A DISCOUNT CODE ARE ALL FINAL SALE.

Refunds on Digital Items

Digital items that have been streamed are non-refundable under any circumstance.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift-giver.

Non-Refundable Items

Personalized Items
Customized Items
Limited Edition Items
For defective or damaged items, please immediately email customer care at contactsupport@salbiadora.com

 

-If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.